Website Privacy Statement

This statement confirms how I, Joy Bampton of www.joybamptontherapy.co.uk and Joy Bampton Therapy use and protect any information that you give to me when you use this service.  I am committed to safeguarding and protecting your information. If I ask you for any information then it will only be used according to this privacy statement.  I may change this policy from time to time in line with legislation and I advise that you check this page from time to time to be aware of any changes. This policy is effective from May 2018.

By continuing to use my website www.joybamptontherapy.co.uk you are accepting and consenting to the practices described in this policy and agreeing to my use of cookies described below. Any changes to this policy will be on this page and if relevant will be notified you by email.  For the purpose of Data Protection Act 1998 and General Data Protection Regulation 2016 Joy Bampton is the data controller of Joy Bampton Therapy. 

Information collected 

Like most websites my website uses Google Analytics (GA). This data is used to look at the number of people using the site and how they find it and how they journey through the website. It also records your IP address which can personally identify you. Google do not give me access to this. You may also give me information such as your name, address and telephone by contacting me by telephone or email. Cookies

My site does use cookies in order to distinguish you from other users. You are able to disable cookies which will prevent your visit being tracked. Some cookies are essential for the website to work properly. I would advise you to review and if necessary disable cookies on your internet browser regularly. Please see http://www.youronlinechoices.com/uk/ to provide you with information about cookies and  http://www.aboutcookies.org/ for advice about deleting and managing cookies.

How I store information

If you contact me via my ‘Contact Me’ form, no data will be stored by the website or passed to any third party. All data will be transferred and stored within the European Economic Area. How you transmit data onto my site is at your risk and I cannot guarantee the safety of this. Once I have received your data then I have procedures and security to ensure I do my best to safeguard your information and prevent unauthorised access. My website is protected by SSL so that the email content is encrypted before being sent over the internet.

If you wish to contact me with questions, concerns, complaints or request for your information then please contact me at: Email: joybamptontherapy@gmail.com Telephone: 07814 633696

Data Protection Registration Number   ZA457670

Storage 

Whenever I collect or process your personal data, I’ll only keep it for as long as is necessary for the purpose for which it was collected. You have the right to request a copy of your data and to have it changed or removed from our records. Some information such as texts may be deleted immediately. My computer is password protected to ensure the safety and protection of your information.   I keep brief handwritten notes recording the themes of our sessions. These are stored in a locked filing cabinet and destroyed 6 years after your counselling sessions end unless agreed otherwise. Your contact and appointment details will be kept for 6 years and then destroyed unless agreed otherwise. Any emails, texts, messages or other communications will be deleted after receipt unless they form part of your notes or are needed for income tax purposes in which case they will be kept for 6 years as above. Your telephone number will be stored on my mobile phone only until your sessions end at which point it will be deleted. If I change telephones then your details will be deleted on the old phone. All electronic information will be securely deleted by a specialist software programme.